1-Year Limited Warranty
Warranty Coverage:
PrimoChill (“Company”) offers a limited warranty on products purchased directly from our website. This warranty is valid for one year from the date of purchase.
What is Covered:
This warranty covers defects in materials and workmanship under normal use. If a product is found to be defective, we will repair or replace it at our discretion.
What is Not Covered:
This warranty does not cover:
- Coolants / Preps of any kind.
- Normal wear and tear.
- Damage resulting from misuse, abuse, or neglect.
- Products that have been altered or modified.
- Products purchased from other sellers.
How to Make a Claim:
To make a warranty claim, please contact our customer service team. You will need to provide:
- Proof of purchase (receipt or order confirmation).
- A description of the defect.
Limitations:
This warranty is the only warranty provided by PrimoChill. It is limited to the repair or replacement of the defective product and does not cover any incidental or consequential damages.
Governing Law:
This warranty shall be governed by the laws of Idaho.