Shopping and Ordering

  • Cancellations

    Accidentally select the wrong item, change your mind or forget to include something? Once an order is submitted through our online store, it becomes difficult to halt the fulfillment process because our automated systems quickly start processing orders. Our website ships 98.5% of orders on the sa...
  • Checking the status of your order

    We strive to keep you informed about the status of your orders during processing. If you don't receive an order notification promptly after placing your order, please remember to review your spam or trash folders, as occasionally, these emails may be filtered there. It's important not to mark the...
  • Crypto Payments

    If you have cryptocurrency that you intend to use for a purchase, we welcome a variety of coins, including Bitcoin, Ethereum, Bitcoin Cash, Dogecoin, and Shiba Inu. Feel free to choose the digital currency that best suits your preferences and easily complete your transaction.
  • Free Shipping

    We are excited to provide free shipping to locations within the lower 48 United States (the states are listed below). The discount will be automatically applied at checkout. To make sure the discount is applied, please choose the "Economy 5-7 Days" shipping option. This will ensure that the disco...
  • In Store Credits / Gift Cards

    Digital credits, such as gift cards and store credits, provide a practical and user-friendly method for purchasing various goods and services. They eliminate the necessity of carrying physical cash or credit cards, allowing for seamless transactions. Store credit is commonly acquired through ret...
  • Modifications

    Did you forget to include something in your order? Please reach out to us right away so we can see if we can modify or add to your order. Due to our highly automated fulfillment process, it can be challenging to simply add an item. Once you get in touch with us, we will place your order on hold i...
  • Payment Methods

    You have the option to select from payment methods such as Visa, Mastercard, and PayPal. Additionally, American Express, Discover, and Diners Club are accepted. Online wallets like Shop Pay, Apple Pay, Google Pay, and Amazon Pay are also viable choices. Whether you prefer the ease of credit cards...
  • Pre-Order / Special Order

    Certain products on our website offer special ordering options through Pre-Order and Special Orders. These options allow our customers to reserve sought-after, hard-to-find items or to request items that are no longer in stock but can be obtained "specially" for you. Below, we explain the distinc...
  • Site Discounts / Codes

    From time to time, we run promotions across our entire website, providing customers with discounts that are calculated based on the total value of the items in their shopping carts. These discounts are automatically applied during the checkout process. On the other hand, discount codes are tailor...